Frequently asked questions

Where do you ship?

We ship all over the world except Africa

How much does it cost for shipping?

Shipping is free to USA or Canada. For other countries, shipping is automatically calculated at the end of the order just before you enter the check out proess. It is calculated according to the weight of the package and to the destination.

How long does it take before I receive my item?

Items are usually shipped after payment is received and it takes about 14 days for the delivery. There are some exceptions. Alligator handbags from Italy take 90 days. Alligator handbags from Asia take 30 days. Wedding dresses, Shoes and Lingerie delivery takes from 4 to 8 weeks.

Will I be charged in Canadian or in US dollars ?Transactions are processed in US currencies except for some very expensive alligator handbags for which special payment procedures are requested. In this case, the transaction might be processed in Canadian dollars

What is your return policy?

Due to customs issues and to high shipping cost involved, we do not accept exchange or refund. All sales are final.

Do you accept money orders and check?

At this time, we accept Visa, Amex, Master Card, Paypal, International money order and Wires but no personal checks.

Wil I have to pay customs fees?

Canada do not pay customs fees. USA do not pay customs fees for any item of less then $200. On more then $200 customs fees may apply but it will depend of the item. Most items are not taxable to USA. Only some rare items will be taxable. Contact us by clicking here  clicking here if you need more info. For other countries, laws vary and each country has different taxation fees.

Do you ship to Africa?

In no case, we accept to ship to Africa

Contact?

You can contact us at dialevy@gmail.com or by phone at 514 571-4637

Do you ship to Africa?

Other online stores: www.colorado.qc.ca  or www.handbagshop.us